23

Deposit Compensation Information - Branches and Websites

23.1

This Chapter does not apply to the FSCS.

23.2

In this Chapter, references to “compensation sticker” and “compensation poster” are references to the sticker and poster set out in Annex 2 to this Part.

23.3

In this Chapter, references to “compensation leaflet” are:

  1. (1) in the case of a DGS member, references to the FSCS’s standard leaflet with respect to its protection of deposits; and
  2. (2) in the case of an incoming firm that it is a credit institution, references to a leaflet with respect to the protection of deposits by the compensation scheme of its home member state where such a leaflet is provided electronically and in English by the home state scheme or, where a leaflet is not available, a link to the home state scheme’s website.

23.4

A firm that accepts deposits under a single brand or trading name must prominently display the compensation sticker and compensation poster in each branch in the following ways:

  1. (1) displaying the compensation sticker or compensation poster in the branch window; and
  2. (2) displaying:
    1. (a) the compensation sticker at each cashier window or desk; and
    2. (b) the compensation poster inside the branch.

23.5

A firm that accepts deposits under multiple brands or trading names must prominently display the compensation sticker and compensation poster in each branch in the following ways:

  1. (1) displaying the compensation poster in the branch window; and
  2. (2) displaying:
    1. (a) the compensation sticker at each cashier window or desk; and
    2. (b) the compensation poster inside the branch.

23.6

Where the physical design of the branch means that it is not possible to comply with any of the requirements of 23.4 and 23.5, a firm must display the compensation sticker or the compensation poster in an alternative place in the branch that has equal prominence.

23.7

A firm that accepts deposits under a single brand or trading name must, in a way that best brings the information to depositors’ attention:

  1. (1) display prominently (in electronic form) the compensation sticker; and
  2. (2) provide from the compensation sticker an electronic link to the compensation leaflet.

23.8

A firm that accepts deposits under multiple brands or trading names must, in a way that best brings the information to depositors' attention:

  1. (1) display prominently (in electronic form) the compensation poster; and
  2. (2) provide from the compensation poster an electronic link to the compensation leaflet.

23.9

A firm must immediately provide the compensation leaflet to any person that requests further information about deposit protection.

23.10

A firm that accepts eligible deposits through a branch or branches established in other EEA States may provide the information required by this Chapter in the official language(s) of the EEA State (which may be either the compensation sticker, compensation poster or compensation leaflet in that language or the firm's own translation of that compensation sticker, compensation poster or compensation leaflet).